Slack

Send instant bug reports as messages to your channels.

BetterBugs integration with Slack

You can connect BetterBugs to your Slack tool to send detailed visual bug reports straight to your Slack channel. It's super fast, and there's no need to copy-paste issues. With just a few clicks, your bug report is posted in your Slack workspace as a link.

Steps to integrate BetterBugs with Slack

BetterBugs Integration with Slack Demo

1

Install extension

Install the extension and pin it to the browser for quick access.

2

Capture the bug

Take a screenshot, record a video, or hit Rewind (if it's already enabled for the website).

3

Enter bug details

Add a title* (Required) and other bug details about the bug.

4

Connect with Slack

Open the "Send to your tools" dropdown from the top right corner of your screen. Hit "Connect Slack" and authorize BetterBugs for Slack.

5

Select Slack workspace

Select your Slack Workspace and click "Allow".

6

Choose BetterBugs workspace and project to connect

Below the "Send to your tools" dropdown, select the BetterBugs Workspace and Project to connect with Slack.

• Dropdown 1: User's Workspace (default: BetterBugs Workspace Name)

• Dropdown 2: User's Project (default: BetterBugs Project Name)

NOTE: The integration will happen to the specific project you selected within BetterBugs. This means that if you have multiple projects, you'll need to set up separate integrations for each one. You can also integrate your entire workspace with the tool.

7

Enter details for Slack

Next, click the "Send to your tools" dropdown again and select "Slack Message".

This fetches the available Channel names for "Your Slack message info". Select the Slack Channel where the report has to be shared.

8

Send report

Click on the "Upload Bug Details" button from down below.

There you have it!

You have successfully connected Slack with BetterBugs.

A new tab opens with the created Slack task and posts it to the selected Slack channel. It includes all the details and a link to the complete bug report containing all the developer tools info.

To check if the integration worked correctly and the report was shared with your Slack channel,

1. Open the report that you just shared (using the Issue report link from the Slack message or your BetterBugs project).

2. Click on the Comments/Activities tab at the bottom right to check for a successful task creation message or any other activity on it. Make sure to enable the “Activities” with the toggle switch.

Steps to send an existing report to Slack

1

Login

Log in to your BetterBugs account.

2

Select project and open report

Select the project (within BetterBugs) that’s integrated with Slack. Open the report you want to share.

3

Select Slack channel

Click "Send to your tools" from the top menu and select "Slack Message" from the "Select" dropdown. Select the Slack Channel where the session report needs to be shared.

NOTE: You can also update any details already available in the bug report.

4

Send to Slack

Hit "Send Message".

A new tab opens with the created Slack task, posting the message to the selected Slack workspace and channel. It includes all the details and a link to the complete bug report with developer tools info.