Zoho

Share bit-perfect bug reports as tasks to your Zoho project.

BetterBugs integration with Zoho

You can integrate BetterBugs with Zoho, making it easier to send detailed bug reports directly into your Zoho projects. Each task created through BetterBugs includes key information like the bug title, a link to the full report, steps to reproduce the issue, who reported it, device details, and more.

You can share bug reports to Zoho Projects without switching tools. Just a few clicks from your browser, and the report is added to your Zoho project as a task. This makes reporting bugs much faster and easier.

Developers can then open the Zoho task and access the complete bug report using the report link included within the task. The bug report bundles everything they need to fix the issue — screenshots, console logs, network data, environment details, and clear steps to reproduce.

Steps to integrate BetterBugs with Zoho

Integrating BetterBugs with Zoho is pretty straightforward. Here are the steps for it:

1

Install extension

Install the extension and pin it to the browser for quick access.

2

Capture the bug

Take a screenshot, record a video, or hit Rewind (if it's already enabled for the website).

3

Enter bug details

Add a title* (Required) and other bug details about the bug.

4

Choose the BetterBugs workspace and project to connect

Below the "Send to your tools" dropdown, select the BetterBugs Workspace and Project to connect with Zoho.

• Dropdown 1: User's Workspace (default: BetterBugs Workspace Name)

• Dropdown 2: User's Project (default: BetterBugs Project Name)

NOTE: The integration will happen to the specific project you selected within BetterBugs. This means that if you have multiple projects, you'll need to set up separate integrations for each one. You can also integrate your entire workspace with the tool.

5

Connect with Zoho

Open the "+ Send to your tools" dropdown from the bottom right of your screen. Click on "Connect Zoho" and authorize BetterBugs for Zoho.

6

Enter details for the Zoho task

Again, click the "+ Send to your tools" option. From the dropdown, click "Zoho Task". This fetches the report template for "Zoho Info". Add details for your Zoho task, such as Portal, Project, Type, and any others.

7

Send report

Hit the "Upload Bug Details" button from down below.

A new tab with the created Zoho task opens up, creating the Task for the selected Zoho project. The task includes visual proof of the issue, description, issue repro steps, devtools details, and a link to the complete bug report. You can access the report on the BetterBugs dashboard by clicking the links in the Zoho task.

You’re all set with the integration. Now, whenever you create a report, you can instantly send it to the connected Zoho project straight from your browser.

To check if the integration worked correctly and the report was shared with your Zoho project,

1. Open the report that you just shared (using the Issue report link from the Zoho task or your BetterBugs project).

2. Click on the Comments/Activities tab at the bottom right to check for a successful task creation message or any other activity on it. Make sure to enable the “Activities” with the toggle switch.

Steps to send an existing report to Zoho

1

Login

Log in to your BetterBugs account.

2

Select project and open report

Select the project (within BetterBugs) that’s integrated with Zoho. Open the report you want to share.

3

Enter details for Zoho

Click "+ Send to your tools" from the top and select "Zoho task" from the dropdown. This fetches the report template for "Zoho Info". Add information for the fields (Portal, Project, Type, and any others).

NOTE: You can also update any details already available in the bug report.

4

Send to Zoho

Hit the "Create Task" button.

A new tab with the created Zoho task opens up, adding the task to the Zoho Project with all the details and a link to the complete bug report with developer tools info.