ClickUp

Capture bugs and share them instantly as ClickUp tasks.

BetterBugs integration with ClickUp

With BetterBugs, sharing software issues on ClickUp has never been easier. You can integrate BetterBugs and ClickUp and say bye-bye to tedious bug-reporting sessions while you manage your projects with ClickUp.

How to Integrate BetterBugs Project with ClickUp: Step-by-Step

How to Integrate BetterBugs Project with ClickUp: Video Demo

Here, we've covered the steps to integrate a single BetterBugs project (within your BetterBugs Workspace) with ClickUp. You can also integrate the complete BetterBugs Workspace in one go (that includes all the projects within your Workspace) to ClickUp or any other project tool. Check out the steps for Workspace Integration.

1

Open Workspace Settings > Integrations

Click on BetterBugs Workspace name at the top left side of app screen. Now, click the gear icon to open Workspace Settings > Integrations.

2

Search Click Up

In the Integrations tab, search for Click Up and click to open the Click Up card.

3

Turn off workspace-wide integration

Toggle off the "All Projects" option and hit "Continue". You should see the "Manage per project" option now.

By default, its turned on for workspace level integration. For project-wise integration, you need to disable "All Projects".

4

Select a BetterBugs project to integrate and hit "Connect"

Select a project from the projects name list (that's within your Workspace). From the "Actions" column, hit "Connect" for that project.

5

Authorize BetterBugs.io for ClickUp

Select your ClickUp workspace and click “Connect Workspace” to authorize BetterBugs.io for it.

IMPORTANT NOTE

If you're on a free plan, Steps 6 and 7 are NOT REQUIRED. You can just SKIP to "How to Create Bug Report on ClickUp using BetterBugs" section on this page.

FOR PAID PLANS (Teams and Enterprise)

Steps 6 and 7 enables you to explicitly choose between:

• Manual Ticket Creation (Default): This means for sharing a bug report to ClickUp, you'd need to manually populate fields for your ClickUp project (Workspace, Space, Folder, List, Assignee, and others). Its a FREE FEATURE.

• Automatic Ticket Creation: This means for sharing a bug report to ClickUp, you can configure BetterBugs to auto-populate fields for your ClickUp project (Workspace, Space, Folder, List, Assignee, and others). Its a PAID FEATURE.

6

Optional: Choose your preferred method for creating tickets: Manually or Automatically

From the "Forward Bug Reports" dropdown, select your preferred method for creating tickets in your project tool:

• Manually: Enables you to create tasks manually. Here, we've selected the manual method to showcase project integration steps.

• Automatically: Enables you to create task with automation.

7

Optional: Select "Manually" and Connect

Finally, select "Manually" from the "Forward Bug Reports" dropdown and hit "Connect".

Okay! You're good to go with the Project level integration for ClickUp. Now, you can create detailed reports and share them as ClickUp tasks directly from your browser with a few clicks.

How to Create Bug Report on ClickUp using BetterBugs

How to Create Bug Report on ClickUp using BetterBugs: Video Demo

1

Capture the Bug and Add Bug Details

Use the BetterBugs extension to capture the bug and add details for it. You can add the details (Title + Quick Summary + Steps to Reproduce) manually in the description area manually or automatically with the "AI" toggle.

2

Select BetterBugs Workspace and Project Integrated with ClickUp

From the two dropdowns above the description area, select:

• BetterBugs Workspace

• BetterBugs Project (that you integrated with ClickUp)

3

Click "+ Send to your PM Tool" Dropdown and Select ClickUp Task

Open "+ Send to your PM Tool" dropdown and select "ClickUp Task".

4

Populate Ticket Details for ClickUp and Hit "Next"

Populate ClickUp Fields for the report: Workspace, Space, Folder, List, Assignee, and others and click "Next".

5

Create Session

From the top right, click "Create Session".

There you go!

A new tab with the ClickUp task opens up posting the task to the ClickUp project packed with all the bug details and a link to the complete bug report with developer tools info.

• Use the report link in your ClickUp task to access the complete report on BetterBugs.

• You can also access the ClickUp Task from the BetterBugs report from the "Comments & Activities" tab located below the bug description area.

How to Send Existing BetterBugs Report to ClickUp

How to Send Existing BetterBugs Report to ClickUp: Video Demo

1

Open a Bug Report

Login to BetterBugs and open a project report to share on ClickUp.

2

Click "+ Send to your PM Tool" Dropdown and Select ClickUp Task

From the top-right of the report screen, open "+ Send to your PM Tool" dropdown and select "ClickUp Task".

3

Populate Task Details for ClickUp and Click "Create Task"

Populate ClickUp Fields for the report: Workspace, Space, Folder, List, Assignee, and others and click "Create Task".

Okay! You're all set. This instantly should create ClickUp Task with the BetterBugs bug report.

How to Disconnect BetterBugs Project from ClickUp

How to Disconnect BetterBugs Project from ClickUp: Video Demo

1

Open Project Settings

Use the Gear Icon beside the BetterBugs Project Name to open Project Settings.

2

Go to Workspace Settings > Integrations

Navigate to Workspace Settings > Integrations

3

Search Click Up

In the Integrations tab, search for Click Up and click to open the Click Up card.

4

Select BetterBugs project to disconnect and click (⋮) under "Actions"

In the Click Up card, select the BetterBugs project (from the Project list) to disconnect. For the project, click vertical dots (⋮) under the Actions column.

5

Disconnect and Confirm Action

To confirm action, click "Disconnect" and "Continue".

This instantly disconnects ClickUp from the selected BetterBugs project.