# MS Teams

### BetterBugs integration with **Microsoft** Teams

BetterBugs effortlessly connects with your Microsoft Teams account, allowing you to quickly capture issues and post them directly to your Teams channel. With the included link, you can access the complete bug report.

### How to Integrate BetterBugs Project with **Microsoft** Teams: Step-by-Step

{% hint style="info" %}
Here, we've covered the steps to integrate a single BetterBugs project (within your BetterBugs Workspace) with MS Teams. You can also integrate the complete BetterBugs Workspace in one go (that includes all the projects within your Workspace) to MS Teams or any other project tool. [**Check out the steps for Workspace Integration**](/dashboard/workspace-settings/integrations/workspace-integration.md)**.**
{% endhint %}

{% stepper %}
{% step %}

#### Open Workspace Settings > Integrations

Click on BetterBugs Workspace name at the top left side of app screen. Now, click the **gear icon** to open **Workspace Settings** > **Integrations**.
{% endstep %}

{% step %}

#### Search Microsoft Teams

In the **Integrations** tab, search for **Microsoft Teams** and click to open the **Microsoft Teams** card.
{% endstep %}

{% step %}

#### Turn off workspace-wide integration

Toggle off the "**All Projects**" option and hit "**Continue**". You should see the "**Manage per project**" option now.

{% hint style="info" %}
By default, its turned on for workspace level integration. For project-wise integration, you need to disable "**All Projects**".
{% endhint %}
{% endstep %}

{% step %}

#### Select a BetterBugs project to integrate and hit "Connect"

Select a project from the projects name list (that's within your Workspace). From the "**Actions**" column, hit "**Connect**" for that project.
{% endstep %}

{% step %}

#### **Authorize BetterBugs.io for Microsoft Teams**

Authorize BetterBugs.io for your MS Teams account.

{% hint style="warning" %}
**IMPORTANT NOTE** 

If you're on a **free plan**, Steps 6 and 7 are **NOT REQUIRED**. **You can just SKIP** to "*How to Create Bug Report (as Message) on Microsoft Teams Channel using BetterBugs*" section on this page.

**FOR PAID PLANS (Teams and Enterprise)**

Steps 6 and 7 enables you to explicitly choose between:

* **Manual Ticket Creation (Default)**: This means for sharing a bug report/message to Teams, you'd need to manually select the **Team\*** and **Channel\*** your Teams workspace. Its a **FREE FEATURE**.
* **Automatic Ticket Creation:** This means for sharing a bug report/message to MS Teams, you can configure BetterBugs to auto-populate the **Team\*** and **Channel\*** for Teams. Its a **PAID FEATURE**.
  {% endhint %}
  {% endstep %}

{% step %}

#### Optional: Choose your preferred method for creating tickets: Manually or Automatically

From the "**Forward Bug Reports**" dropdown, select your preferred method for creating tickets in your project tool:

* **Manually**: Enables you to **create tickets manually**. *Here, we've selected the manual method to showcase project integration steps.*
* **Automatically**: Enables you to [**create tickets with automation**](/dashboard/workspace-settings/integrations/project-integration/project-automation.md).
  {% endstep %}

{% step %}

#### Optional: Select "Manually" and Connect

Finally, select "**Manually**" from the "**Forward Bug Reports**" dropdown and hit "**Connect**".
{% endstep %}
{% endstepper %}

Okay! You're good to go with the Project level integration for MS Teams. Now, you can create detailed reports and share them as MS Teams messages directly from your browser with a few clicks.

### How to Create Bug Report (as Message) on **Microsoft** Teams Channel using BetterBugs

{% stepper %}
{% step %}

#### Capture the Bug and Add Bug Details

Use the BetterBugs extension to capture the bug and add details for it. You can add the details (*Title + Quick Summary + Steps to Reproduce*) manually in the description area manually or automatically with the "**AI**" toggle.
{% endstep %}

{% step %}

#### Select BetterBugs Workspace and Project Integrated with MS Teams

From the two dropdowns above the description area, select:

* **BetterBugs Workspace**
* **BetterBugs Project** (that you integrated with MS Teams)
  {% endstep %}

{% step %}

#### Click "+ Send to your PM Tool" Dropdown and Select MS Teams Message

Open "**+ Send to your PM Tool**" dropdown and select "**MS Teams Message**".
{% endstep %}

{% step %}

#### **Select Your Team and Channel and Hit "Next"**

Select the **Team\*** and **Channel\*** you want the message to send and click "**Next**".
{% endstep %}

{% step %}

#### Create Session

From the top right, click "**Create Session**".
{% endstep %}
{% endstepper %}

There you go!

This instantly posts a message on your Teams channel packed with all the bug details and a link to the **complete bug report** with [**developer tools info**](/product-features/developer-tools.md).

* You can access the Teams message from the BetterBugs report from the "[**Comments & Activities**](/product-features/comments-activities.md)" tab located below the bug description area.
* Use the report link in your Teams message to access the complete report on BetterBugs.

### How to Send Existing BetterBugs Report to Microsoft Teams Channel as a Message

{% stepper %}
{% step %}

#### Open a Bug Report

Login to BetterBugs and open a project report to share on MS Teams.
{% endstep %}

{% step %}

#### Click "+ Send to your PM Tool" Dropdown and Select MS Teams Message

From the top-right of the report screen, open "**+ Send to your PM Tool**" dropdown and select "**MS Teams Message**".
{% endstep %}

{% step %}

#### Select Your **Team and Channel** and Click "Create Task"

Select the **Team\*** and **Channel\*** you want the message to send and click "**Create Task**".
{% endstep %}
{% endstepper %}

This instantly posts a message on your Teams channel packed with all the bug details and a link to the **complete bug report** with [**developer tools info**](/product-features/developer-tools.md).

* You can access the Teams message from the BetterBugs report from the "[**Comments & Activities**](/product-features/comments-activities.md)" tab located below the bug description area.
* Use the report link in your Teams message to access the complete report on BetterBugs.

### How to Disconnect BetterBugs Project from **Microsoft** Teams

{% stepper %}
{% step %}

#### Open Project Settings

Use the **Gear Icon** beside the **BetterBugs Project** **Name** to open **Project Settings**.
{% endstep %}

{% step %}

#### Go to Workspace Settings > Integrations

Navigate to **Workspace Settings** > **Integrations**
{% endstep %}

{% step %}

#### Search **Microsoft Teams**

In the **Integrations** tab, search for **Microsoft Teams** and click to open the **Microsoft Teams** card.
{% endstep %}

{% step %}

#### Select BetterBugs project to disconnect and click (⋮) under "Actions"

In the **Microsoft Teams** card, select the BetterBugs project (from the Project list) to disconnect. For the project, click vertical dots (**⋮**) under the **Actions** column.
{% endstep %}

{% step %}

#### Disconnect and Confirm Action

To confirm action, click "**Disconnect**" and "**Continue**".
{% endstep %}
{% endstepper %}

This instantly disconnects **Microsoft** **Teams** from the selected BetterBugs project.


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