Basecamp

Add perfect bug reports as tasks to your Basecamp project.

BetterBugs integration with Basecamp

Now, you can integrate BetterBugs with Basecamp to share complete bug reports directly to your Basecamp project. Every Basecamp card you create with BetterBugs comes bundled with comprehensive details about the issue, including the bug title, a link to the complete bug report, steps to reproduce the issue, reporter details, device details, and more.

Using BetterBugs, you can share visual and technically sound bug reports to your Basecamp’s chat or card table within your project. You do not have to switch tools to add bug reports to Basecamp. Once you integrate, all it takes is a few clicks to share bug reports right from your browser directly to your Basecamp project. This makes the bug reporting process up to 10X faster and significantly easier.

Using the report link in the Basecamp task, developers can then access the report with complete context and technical details they need (visual proof, console logs, network requests, environment info, steps to reproduce, and more) for debugging.

Steps to integrate BetterBugs with Basecamp

Here's how to integrate:

1

Install extension

Install the extension and pin it to the browser for quick access.

2

Capture the bug

Take a screenshot, record a video, or hit Rewind (if it's already enabled for the website).

3

Enter bug details

Add a title* (Required) and other bug details about the bug.

4

Choose the BetterBugs workspace and project to connect

From the top right dropdowns, select the BetterBugs Workspace and Project to connect with Basecamp.

• Dropdown 1: User's Workspace (default: BetterBugs Workspace Name)

• Dropdown 2: User's Project (default: BetterBugs Project Name)

NOTE: The integration will happen to the specific project you selected within BetterBugs. This means that if you have multiple projects, you'll need to set up separate integrations for each one. You can also integrate your entire workspace with the tool from the Workspace Settings > Integration.

5

Connect with Basecamp

Open the "+ Send to your tools" dropdown from the bottom right of your screen. Click on "Connect Basecamp" and authorize BetterBugs for Basecamp.

6

Enter details for the Basecamp task

Again, click the "+ Send to your tools" option. From the dropdown, click "Basecamp task". This fetches the report template for "Basecamp Info". Add details for your Basecamp task, such as Organization, Project, Board, and any others.

7

Send report

Hit the "Upload Bug Details" button from down below.

A new tab with the created Basecamp task opens up, creating the Task for the selected Basecamp project. The task includes visual proof of the issue, description, issue repro steps, devtools details, and a link to the complete bug report. You can access the report on the BetterBugs dashboard by clicking the links in the Basecamp task.

You’re all set with the integration. Now, whenever you create a report, you can instantly send it to the connected Basecamp project straight from your browser.

To check if the integration worked correctly and the report was shared with your Basecamp project,

1. Open the report that you just shared (using the Issue report link from the Basecamp task or your BetterBugs project).

2. Click on the Comments/Activities tab at the bottom right to check for a successful task creation message or any other activity on it. Make sure to enable the “Activities” with the toggle switch.

Steps to send an existing report to Basecamp

1

Login

Log in to your BetterBugs account.

2

Select project and open report

Select the project (within BetterBugs) that’s integrated with Basecamp. Open the report you want to share.

3

Enter details for Basecamp

Click "+ Send to your tools" from the top and select "Basecamp task" from the dropdown. This fetches the report template for "Basecamp Info". Add information for the fields (Organization, Project, Board, and others).

NOTE: You can also update any details already available in the bug report.

4

Send to Basecamp

Hit the "Create Task" button.

You’re good to go.

A new tab with the created Basecamp task opens up, adding the task to the Basecamp project board with all the issue details and a link to the complete bug report with developer tools info.