GitLab

Share complete bug reports as issues directly to your GitLab issue boards.

BetterBugs integration with GitLab

Issue tracking with GitLab just got even more intuitive and efficient with BetterBugs integration.

BetterBugs enables you to create comprehensive bug reports and share them directly with your GitLab project in just a few clicks, without ever switching browser windows. No need to juggle tools or manually input issue details.

Once you connect a BetterBugs project or your entire workspace with GitLab, reporting bugs is effortless. Simply take a screenshot or record a video of the issue, add relevant details, describe the problem and issue repro steps (either manually or with AI), populate the task fields for the selected GitLab project, and instantly add the issue to your GitLab board.

All key technical details, such as environment information, console logs, network requests, navigation steps, and more, are automatically attached to your bug report. One click, and everything is captured and included. Developers can then access the complete bug report through the shared link on the GitLab issue board, which provides everything they need (visual proof, issue descriptions, repro steps, logs, environment info, and more) to start debugging right off the bat.

This streamlined process makes bug reporting up to 10X faster and significantly shortens turnaround times.

How to Integrate BetterBugs Project with GitLab: Step-by-Step

Here, we've covered the steps to integrate a single BetterBugs project (within your BetterBugs Workspace) with GitLab. You can also integrate the complete BetterBugs Workspace in one go (that includes all the projects within your Workspace) to GitLab or any other project tool. Check out the steps for Workspace Integration.

1

Open Workspace Settings > Integrations

Click on BetterBugs Workspace name at the top left side of app screen. Now, click the gear icon to open Workspace Settings > Integrations.

2

Search GitLab

In the Integrations tab, search for GitLab and click to open the GitLab card.

3

Turn off workspace-wide integration

Toggle off the "All Projects" option and hit "Continue". You should see the "Manage per project" option now.

By default, its turned on for workspace level integration. For project-wise integration, you need to disable "All Projects".

4

Select a BetterBugs project to integrate and hit "Connect"

Select a project from the projects name list (that's within your Workspace). From the "Actions" column, hit "Connect" for that project.

5

Select GitLab Version for Integration: Cloud Version (gitlab.com with OAuth)

You've two versions for it:

• Cloud Version -> Enables you to connect BetterBugs.io with gitlab.com with OAuth.

• Self-hosted -> Enables you to connect your self hosted GitLab project with your Personal Access Token.

Select the Cloud Version of GitLab. You can check out the steps to connect GitLab Self Hosted version.

6

Authorize BetterBugs.io for GitLab

Authorize BetterBugs.io for your GitLab account.

IMPORTANT NOTE

If you're on a free plan, Steps 6 and 7 are NOT REQUIRED. You can just SKIP to "How to Raise an Issue on GitLab using BetterBugs" section on this page.

FOR PAID PLANS (Teams and Enterprise)

Steps 6 and 7 enables you to explicitly choose between:

• Manual Issue Creation (Default): This means for sharing a bug report to GitLab, you'd need to manually populate fields for your GitLab Repo. (Project, Assignees, Labels, and others). Its a FREE FEATURE.

• Automatic Issue Creation: This means for sharing a bug report to GitLab Repo, you can configure BetterBugs to auto-populate fields for GitLab (Project, Assignees, Labels, and others). Its a PAID FEATURE.

7

Optional: Choose your preferred method for creating tickets: Manually or Automatically

From the "Forward Bug Reports" dropdown, select your preferred method for creating tickets in your project tool:

• Manually: Enables you to raise issues manually. Here, we've selected the manual method to showcase project integration steps.

• Automatically: Enables you to raise issues with automation.

8

Optional: Select "Manually" and Connect

Finally, select "Manually" from the "Forward Bug Reports" dropdown and hit "Connect".

Okay! You're good to go with the Project level integration for GitLab. Now, you can create detailed reports and share them as GitLab issues directly from your browser with a few clicks.

How to Raise an Issue on GitLab using BetterBugs

1

Capture the Bug and Add Bug Details

Use the BetterBugs extension to capture the bug and add details for it. You can add the details (Title + Quick Summary + Steps to Reproduce) manually in the description area manually or automatically with the "AI" toggle.

2

Select BetterBugs Workspace and Project Integrated with GitLab

From the two dropdowns above the description area, select:

• BetterBugs Workspace

• BetterBugs Project (that you integrated with GitLab)

3

Click "+ Send to your PM Tool" Dropdown and Select GitLab Issue

Open "+ Send to your PM Tool" dropdown and select "GitLab Issue".

4

Populate Issue Details for GitLab and Hit "Next"

Populate GitLab Fields for the report: Project, Assignees, Labels, and others and click "Next".

5

Create Session

From the top right, click "Create Session".

There you go!

A new tab with the GitLab issue opens up posting the work item to the GitLab project packed with all the bug details and a link to the complete bug report with developer tools info.

• Use the report link in your GitLab issue to access the complete report on BetterBugs.

• You can also access the GitLab issue from the BetterBugs report from the "Comments & Activities" tab located below the bug description area.

How to Send Existing BetterBugs Report to GitLab

1

Open a Bug Report

Login to BetterBugs and open a project report to share on GitLab.

2

Click "+ Send to your PM Tool" Dropdown and Select GitLab Issue

From the top-right of the report screen, open "+ Send to your PM Tool" dropdown and select "GitLab Issue".

3

Populate Issue Details for GitLab and Click "Create Task"

Populate GitLab Fields for the report: Project, Assignees, Labels, and others and click "Create Task".

Okay! You're all set. This instantly should create GitLab issue with the BetterBugs bug report.

How to Disconnect BetterBugs Project from GitLab

1

Open Project Settings

Use the Gear Icon beside the BetterBugs Project Name to open Project Settings.

2

Go to Workspace Settings > Integrations

Navigate to Workspace Settings > Integrations

3

Search GitLab

In the Integrations tab, search for GitLab and click to open the GitLab card.

4

Select BetterBugs project to disconnect and click (⋮) under "Actions"

In the GitLab card, select the BetterBugs project (from the Project list) to disconnect. For the project, click vertical dots (⋮) under the Actions column.

5

Disconnect and Confirm Action

To confirm action, click "Disconnect" and "Continue".

This instantly disconnects GitLab from the selected BetterBugs project.