Integrations

Login > Project > Project Settings > Integrations

You can connect your preferred project management tools, issue trackers, communication apps, and error and performance monitoring applications to BetterBugs.io with the:

• Workspace Level Integration

• Project Level Integration

Once you integrate your project tool with BetterBugs.io, you can instantly create and share issue tickets or tasks to the connected platforms with details and links to access complete bug reports, right from your browser window.

Here, we have covered the project-level integration for BetterBugs.io.

Supported Project Tools

Project Management Tools & Issue Tracking

• Azure Boards — Share bug reports instantly to Azure Boards as Azure work items

• Trello — Create Trello Cards to your workspaces with bug reports

• Asana — Create bug reports and share them as tasks for your Asana projects

• Linear — Share bug reports as Linear issues in your workspace

• ClickUp — Capture bugs and share them instantly as ClickUp tasks

• Jira — Create bug reports to share as Jira issues in your projects. Plus, auto-sync issue statuses and comments between BetterBugs.io and your Jira project with the 2-way sync feature.

Collaboration & Communication

• MS Teams — Share bug reports as messages to your Teams channels

• Slack — Send instant bug reports as messages to your channels

Error Tracking, Performance Monitoring, & Analysis

• Sentry — Get event logs and error stack traces from Sentry within your bug reports
• LogRocket — Get LogRocket session links auto-attached to your bug reports
• fullstory — Access Fullstory session links instantly from within your bug reports

Version Control & Development

• GitHub — Raise issues directly on GitHub reports with detailed bug reports

Integrate Project Tools with BetterBugs.io: Using the Chrome Browser

Check the stepwise guide(s) to configure and integrate your preferred project tool for the first time using the Chrome browser.

Integrate Project Tools with BetterBugs.io: At the Project Level

You can integrate tools at the project level by navigating to Project > Project Settings > Integrations from within your BetterBugs.io workspace.

The integrations option in Project Settings is available for both "Admin" and "Members".

Plus, you can have different integrations for different projects. For instance, if you have 2 projects in the same workspace, Project 1 and Project 2, each project's integrations can be done separately from Project Settings of each project.

How to Integrate Your Project Tools at the Project Level

Steps to Integrate Your Project Tool

Here are the steps to connect BetterBugs.io with your project tools at the project level:

Steps to Integrate Your Project Tool at Project Level: Linear Example

1

Open Project Settings

From the BetterBugs.io workspace, open a project you want to connect and go to Project Settings > Integrations. Here, we've selected the Nestify E-Comm project for the project-level integration.

2

Select Your Preferred Tool to Integrate

Select your preferred tool and click the “Connect” button from the project tool card. For the demo, we’ve connected Nestify E-Comm with the Linear app.

3

Authorize BetterBugs.io

Authorize BetterBugs.io for Linear to connect your BetterBugs.io project with your Linear workspace. Here, we have authorized Nestify E-Comm for Linear.

You’re good to go. After integration, you’ll be redirected back to the Project Settings.

Now, you can create detailed reports and share them as Linear issues directly from your browser with a few clicks.

You can follow the same steps to integrate other project tools.

Disconnect/Automate Button at the Project Level

Once you’ve connected your project tool at the project level, open the project and go to Project Settings > Integrations > Connected.

Here, you’ll find buttons to “Disconnect” and “Automate” the tool.

Steps for project-level automation are covered in the later sections of this page.

Disconnect and Automate Buttons at the Project Level

Steps for Creating and Sharing Reports to Your Project Tools

Let’s create a bug report from scratch and send it to the Linear workspace with project-level integration (As described, we’ve integrated Nestify E-Comm at the project level for the demo.).

Here are the steps for it:

Steps to Create and Share Reports to Linear Workspace

1

Capture Bug with BetterBugs.io

Take a screenshot, record a video, or get a 2-minute Rewind session of the issue with BetterBugs.io

2

Enter Bug Details

Add report title and other details

3

Select the BetterBugs.io Project

From the dropdown at the top right of your screen, select the BetterBugs.io Project connected with your Linear Workspace (here, it’s Nestify E-Comm).

4

Select the Integrated Project Management Tool

Hit the "+ Connect to your tool" option from the bottom right. and click on "Linear issue". This instantly fetches a Linear template with available fields.

5

Enter Details for Linear

Add values to the fields for the Linear task info, such as Team, Project, Priority, and others

6

Upload

Hit the “Upload Bug Details” button from the bottom

You're good to go. A new issue gets created in your Linear workspace with details and links to the complete bug report.

Project Level Automation

Whenever you connect BetterBugs.io with your project tool(s), you can also automate the report/session sharing action both with the:

• Workspace Level Integration
• Project Level Integration

Here, let’s cover automation at the project level.

How It Works

Once you connect your BetterBugs.io to your project tool at the project level, you can pre-configure and add values for the fields of that specific tool. So, whenever you create a bug report, you don’t have to enter field values and other details manually for that connected tool.

Just create and upload the report to your BetterBugs.io project and the report will instantly be auto-shared with the integrated project tool. No extra steps are required.

This means you don’t have to juggle tools or search for details about the project tool workspace to which the report has to be shared.

How to Use Automation at the Project Level

Once you’ve connected a project tool at the project level (as described previously), the “Automate” option within the project tool card will activate.

For instance, if you’ve connected a BetterBugs.io project with the Linear app, here’s how the Linear card available in Project Settings > Integration > Connected > Linear looks when the “Automate” option activates:

Project Level Automation: Linear Example

Steps to Configure Project-Level Automation

Let's set up automation for Linear that’s already integrated at the project level. Here’s how it works:

Steps to Configure Project Level Automation: Linear Example

1

Getting Started

Login to your BetterBugs.io dashboard, open a project, and go to Project Settings > Integrations > Connected > Linear

2

Automate

Click on the “Automate” button. This fetches the Linear Automate template with the available fields for automation.

3

Enter Details for Automation

Add values for the available fields, such as Team, Project, Priority, Status, and others.

These details would be used as defaults for every report you create and upload. For instance, here, we are adding details for Project, Priority, Status, and other options to pre-configure automation, so we don’t have to fill them in manually every time we share a report with the project tool.

4

Save

Finally, click “Automate” and you’re good to go

You can follow the same steps to configure project-level automation for other project tools.

You can also Edit/Delete an existing automation by clicking on the “Edit Automation” button from Project > Project Settings > Integrations > Connected > Linear

Edit/Delete Automation: Project Level: Linear Example

Sharing Report with the Project Level Automation Enabled: Linear Example

Once you’ve configured the automation for the project level (as described above), you can create and upload a bug report with BetterBugs.io. The pre-configured automation for Linear at the project level would auto-share that report with the pre-defined values set as defaults.

Here, in the demo, we’ve created a report and uploaded it to the Nestify E-Comm project on BetterBugs.io with automation enabled with Linear. This auto-creates an issue in the Linear project.

Here’s what the flow looks like:

Project Level Automation in Action: Linear Example

1

Capture Bug with BetterBugs.io

Take a screenshot, record a video, or get a 2-minute Rewind session of the issue with BetterBugs.io

2

Add Bug Details

Add title and other report details

3

Select BetterBugs.io Project

Select the BetterBugs.io project with the project-level automation from the top right dropdown (here, Nestify E-Comm is automated at the project level).

4

Upload

Hit “Upload Bug Details” from the bottom right. This creates a new session and opens it in a new tab.

5

Check for Successful Automation

To check if the automation worked, hit refresh, and click the “Comments/Activities” tab from the bottom right. You should see a Linear issue being created automatically.

6

Open Linear Issue from the Report

Click on the Linear task to open your Linear dashboard with the automated values.

You're good to go.