Jira

Create bug reports to share as Jira issues to your projects

BetterBugs Integration with Jira

You can raise Jira tickets for all your issues directly from your browser. Include comprehensive details in a unified bug report, alongside Jira-specific information. Once you authorize BetterBugs with Jira, it instantly fetches the configured template for you to add details like Project, Issue Type, Assignee, etc. Fill in the details and create Jira tickets right away, complete with a link to access the full bug report.

Steps to Integrate BetterBugs with Jira

BetterBugs Integration with Jira

1

Download Extension

Download the extension from the Chrome Web Store. Install and pin it to the browser for quick access.

2

Capture the Bug

Take a screenshot, record a video, or hit Rewind (if it's already enabled for the website).

3

Enter Bug Details

Add a title (Required) and other bug details about the bug.

4

Connect with Jira

Open the "Send to your tools" dropdown from the top right corner of the screen. Click "Connect Jira" to authorize BetterBugs for Jira and click "Accept".

5

Choose the BetterBugs Workspace and Project to Connect

Below the "Send to your tools" dropdown, select the BetterBugs Workspace and Project to connect with Jira.

• Dropdown 1: User's Workspace (default: BetterBugs Workspace Name)

• Dropdown 2: User's Project (default: BetterBugs Project Name)

Important Note: The integration will happen to the specific project you selected within BetterBugs. This means that if you have multiple projects, you'll need to set up separate integrations for each one.

6

Enter Details for Jira

Next, click on the "Send to your tools" dropdown. Select "Jira issue".

This fetches the available Jira fields for "Your Jira task info". Add details, such as Projects, Issue Type, and others.

7

Send the Report

Click on the "Upload Bug Details" button from down below.

The integration is complete.

When you create a Jira task, a new tab opens and posts the task to the designated Jira project. This task includes all the necessary details and a link to the complete bug report with developer tools information.

You can access the full bug report on the BetterBugs Dashboard, which contains all the captured information.

Send Your Existing BetterBugs Report to Jira

1

Login

Log into your BetterBugs account.

2

Select Project and Open Report

Select the project (within BetterBugs) that’s integrated with Jira. Open the report you want to share.

3

Enter Details for Jira Issue

Click "Send to your tools" from the top menu and select "Jira issue" from the "Select" dropdown. This will fetch the report template from Jira. Add details, such as Project, Issue Type, Assignee, and others.

Note: You can also update any details already available in the bug report

4

Send to Jira

Hit the "Create Issue" button.

A new tab with the created Jira Issue opens up posting the ticket to the Jira Project containing all the details and a link to the complete bug report with developer tools information.