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Reporting Your First Bug

How To Report Your First Bug

Getting Started with BetterBugs 🚀

We're happy to see you here. 😀
If you're annoyed with the traditional bug-reporting and debugging process while you ensure the quality of your software, BetterBugs is for you.
BetterBugs can speed up your bug-reporting workflows up to 10X 🔥
Let's start making your first bug report! 😇

Step 1 # Install the BetterBugs Extension 🧑‍💻

You can visit the official website for BetterBugs to download the Chrome Extension for Free. After opening the website, you will see the "Add to Chrome FREE" button on the webpage. Once you download and install it, you can choose to pin the extension to your browser toolbar to access it easily later.
Alternatively, you can download BetterBugs from the following link:

Step 2 # Create an Account 🏡

Next, you need to create an account to manage your bug reports. This enables you to keep everything organized and nice from a central place.
Once you click open the BetterBugs extension, you will see the "Home" icon on it. Clicking on it will take you to the login screen of BetterBugs.
You can create an account with your email address. Alternatively, you can create an account with your Gmail or GitHub accounts.
You are now ready to capture your first bug. 💪

Step 3 # Capturing Your First Bug 📸🐞

Go to the BetterBugs extension icon on your browser.
Next, make your selection for the way you want to capture the bug. You can choose between taking a screenshot or recording a video.
For instance, you can select and use the "Crop" option from BetterBugs. Take your mouse cursor over the screen area you want to capture.
Click and hold your mouse button and drag over to select the part you need to capture. It creates a snipped screenshot. Developer tools information is added automatically to it as well.
There you have it, you just captured your first bug. 😁

Step 4 # Uploading the Report To Workspace ✅

Next, you can add the required details in the generated report.
Adding a Title is mandatory before you hit that green "Upload" button. Once you add a title to the bug report and hit the "Upload" button, there you have it. Your link is generated and copied to the clipboard automatically.
You can also add the following to your bug report:
  • Custom tags: Up to 10 tags
  • Attachments: Supported File Types: Doc, PDF, JPG, PNG with a max of 5 files/report
  • Meta Data: Custom Meta Data can be included as “key : value” pairs
It's now ready to share.
Technical details are automatically added to the report to aid developers in debugging.

Here is an overview of the details available in a sample bug report. 🐞📃

  • Visual Proof of the Issue: Screenshot or Video Recording
  • Custom Tags: Up to 10 tags
  • Developer Tools Info: Console logs, Network Requests and Logs, Metadata
  • Report Link
  • Option to Send the Report to Integrated Tools ( Jira, Linear, ClickUp, Slack, Asana, GitHub, MS Teams)
  • Workspace Name (Default: My Workspace) and Project Name (Default: My Project)
  • Title
  • Priority Options (Urgent, High, Medium, Low)
  • Description Text Area (Steps to Reproduce, Expected Outcome, Actual Outcome)
  • Comments: You or your team members can add real-time comments to the report
  • Attachments: Doc, PDF, JPG, PNG up to 5 files
  • Custom Meta Data: “key : value” pairs