🤓Reporting Your First Bug

How To Report Your First Bug

Getting Started with BetterBugs 🚀

Hey! We're excited to see you. 🥳

If you're annoyed with the traditional bug-reporting and debugging process while ensuring your software quality, BetterBugs is for you. BetterBugs speeds up bug-reporting workflows up to 10X 🔥and helps accelerate debugging sessions.

Here's how to create your first bug report with BetterBugs:

Step 1 # Install the BetterBugs Extension

Visit the official website for BetterBugs. Click the "Add to Chrome FREE" button and download the Chrome Extension for free from the Chrome web store. Install and pin the extension to your browser toolbar for quick access.

Alternatively, you can download BetterBugs from the following link: Download BetterBugs

Step 2 # Create an Account

Create a BetterBugs account to access and manage your bug reports. This enables you to keep everything organized and nice from a central dashboard. To register on BetterBugs, open the extension and click the BetterBugs logo on the top left corner of the extension UI. It takes you to the login screen of BetterBugs. Sign up with your email address.

Alternatively, you can sign up with your Gmail or GitHub account.

You are now ready to capture your first bug! 🚀

Step 3 # Capturing Your First Bug

Open the BetterBugs extension on your browser and click on a feature of how you want to capture your bug. You can choose between taking a screenshot or recording a video. You can also use Rewind to get the recording of the last 2 minutes of your screen activities.

For instance, click the "Crop" from the Take a Screenshot row. Drag and select the screen area you want to capture. It instantly captures a snipped screenshot.

Alright! You just captured your first bug. That's how easy it is. ✅

Step 4 # Uploading the Report To Workspace

Add a bug title (Required) and other details to your visual bug report captured with BetterBugs

Hit the "Upload bug" button and there you have it. Your link is generated and auto-copied to the clipboard. You can share the link to share the complete bug report with all the information that you just created.

You can also add the following to your bug report:

• Custom tags: Up to 10 tags.

• Attachments: Supported File Types: Doc, PDF, JPG, PNG with a max of 5 files/report.

• Meta Data: Custom Meta Data can be included as key : value pairs.

Technical details are automatically added to the report to aid developers in debugging. BetterBugs automatically attaches the Dev tools information like console logs, network requests, and system info to every bug report you create for your developers to debug with all the required details to reproduce and resolve the issue on a fast track.

Here is an overview of the details available in a sample bug report. 📃

• Visual Proof of the Issue: Screenshot or Video Recording

• Custom Tags: Up to 10 tags

• Developer Tools Info: Console logs, Network Requests and Logs, System Information

• Report Link

• Option to Send the Report to Integrated Tools ( Jira, Linear, ClickUp, Slack, Asana, GitHub, MS Teams, Trello)

• Workspace Name (Default: My Workspace) and Project Name (Default: My Project)

• Bug Title

• Priority Levels (Low, Medium, High, Urgent)

• Description Text Area (Steps to Reproduce, Expected Outcome, Actual Outcome)

• Comments: You or your team members can add real-time comments to the report

• Attachments: Doc, PDF, JPG, PNG up to 5 files

• Custom Meta Data: key : value pairs