Development Mode

Check the complete flow for using the feedback widget in “development” mode.

What are the Use Cases of Using the Development Mode in BetterBugs.io Feedback Widget

• Enables you to use the widget in the development/testing/staging environments.

• Use the widget during development, alpha testing, beta testing, bug bashes, and for QA overall.

• Perfect for collecting feedback and bug reports for the app from within your internal team.

PREREQUISITE

• Make sure that the SDK is installed correctly and the widget is visible in your app screen.

• The "mode" property in initialization code is set to "development".

How to Submit Feedback Using the Widget in Development Mode: Step-by-Step

How to Submit Feedback using Widget in Development Mode | Video Demo

1

Open the Widget and Select Screen Capturing Mode

Click the “Feedback” widget and select the screen capture mode:

• Screenshot

• Record Screen (record screen up to 15 mins by default)

For instance, click “Screenshot”.

2

Take a Screenshot of the Issue

Click "Capture" to instantly capture the issue screen. You can also grab a cropped screenshot.

3

Annotate the Screenshot (Optional)

Add annotations to the screenshot to highlight the issue from the annotations toolbar. Then, hit "✔️" to continue.

4

Add Feedback Details

Next, add the following details:

• Issue Type — (Optional: General Enquiry | Give Feedback | Report a Bug)

• Title* (Required) — Bug/Feedback/Enquiry title.

• Description — Quick summary, issue repro steps, and additional context.

• Reporter* — Add your name as the reporter. It's a required field.

• Assignee (OPTIONAL) — Select an assignee from the Workspace members

• Attachments (OPTIONAL; Up to 3 | To be added by the reporter)

5

Submit

Finally, hit “Submit your feedback” to share the report/feedback to the development team.

You’re good to go. It generates a report link that you can use to access the submitted feedback.

After you submit the report gets added to the BetterBugs.io account.

You can access the complete report in the BetterBugs.io dashboard. It should be available in the BetterBugs.io project that’s integrated with the feedback widget.